Mark Brooks

Bloomington, IN 47403 

QUALIFICATIONS
More than twenty years progressive supervisory and management experience served in technical assignments in the banking, commercial electronics, sales experience in retail, scuba training, training and military fields. Primary capabilities include systems and service training, customer relations, sales, service, inventory control, advertising, cost control and management supervision.
WORK HISTORY
Southern Indiana Scuba, Bloomington, IN January 1998 - Present

Facility Manager January 1998 - Present - Responsible for management of five employees as well maintaining inventory, sales history, class history, recruitment of classes, sales, sales training and automating our operation. Our sales were greater than 250,000 per year, with our on floor stock more than 60,000 (including rental equipment).
Scuba Instructor October 1992 - Present

Having safety trained over 900 hundred students since 1992 in various levels of diving in all diving conditions. Local quarries, lakes, Panhandle of Florida, Florida Keys, and Grand Cayman Islands are just some of my diving experience, with over 800 logged dives.
          PSI/PCI Instructor, Bloomington, IN May 2005 - Present
Visual Cylinder Inspector Instructor, Eddy Current Tester Instructor, Valve Repair Instructor, High Pressure Hazmat          Training, Fill Station Operator Training
 
US Bank:Source formerly SSS, Henderson, KY - July 1996 - December 1998
Regional Account Manger - December 1996 - 1998
Regional Manager for the State of Indiana, part of Ohio. Managing 5 Account Managers with territory maintenance base of over  $400,000. Cost control; Customer Relations; Scheduling of Vacations, Training and Maintenance; Customer Maintenance     recruitment; New machine sales and Rebuilt machine sales; Document Imaging sales and set up.
Account Manager - July 1996 - December 1996
Sold new and used computer equipment; New customer recruitment; Train other Account Managers on PCs; Develop improved Proof Machine PCs
 
Southern Indiana Scuba, Bloomington, IN June 1992 - Present

Facility Manager May 1994 - July 1996 - Responsible for management of five employees as well maintaining inventory, sales history, class history, recruitment of classes, sales, sales training and automating our operation. Our sales were greater than 160,000 per year, with our on floor stock more than 60,000 (including rental equipment).
Scuba Instructor October 1992 - Present

Having safety trained over 900 hundred students since 1992 in various levels of diving in all diving conditions. Local quarries, lakes, Panhandle of Florida, Florida Keys, and Grand Cayman Islands are just some of my diving experience, with over 2,00 logged dives.
Service Manager June 1990 - July 1996

Responsible for the maintenance of a Mako compressor, rental equipment, tank inspections, regulator maintenance for our customer base. Currently certified to inspect Sherwood, Poseidon, Mares, Parkway, TUSA, Sea Quest and tank inspection program by PSI.
Scuba School International (SSI) October 1992 - Present

Master Instructor rating with 15 specialties and more than 300 certifications
Professional Association of Diving Instructors (PADI) December 1994 - Present

Master Instructor with IDC updated with 18 specialties.
DAN Oxygen Instructor December 1996 - Present
 
Indiana University, USER Office (part-time) February 1996 - July 1996

working on computer based programs like the NOAA Database, HTML, Photoshop, and many other programs. Teaching in coming students the various programs that USER uses.
 
System Service Supply (SSS), Henderson, KY 1992 - 1994

Field Service Engineer - Recruited a customer base and set up a territory of my old customers for my new company. With an annual income for the company of over $120,000 in Maintenance Contacts. Sold new and used computer equipment, trained my new company's employees in customer relations, and acted as ATM specialist.
 
UNISYS CORPORATION, Bloomington, IN 1981 - 1992
Senior Customer Service Engineer 11/81 - 1992
Functional Coordinator/Unit Supply Sales 05/90 - 1992

Responsible for the installation and maintenance of systems, ten type disks, five type line printers, two mag-tape unit, six type terminals, and various type data sets. Maintain tools and parts supply. Customer sales, relations, supply collections, site inspections are a few of the many responsibilities.
 
MILITARY EXPERIENCE
UNITED STATES ARMY NATIONAL GUARD

Fort Knox, KY 6/77 - 2/83
Supervised operation of radio teletype equipment, including FM transmitters and receivers. Possessed a secret clearance until honorably discharged at the rank of Sergeant with six years service.
 
AWARDS/ASSOCIATIONS
Customer Service Satisfaction Award, UNISYS CORPORATION
Achievement Award of Excellence, Burroughs Corporation
Outstanding Artillery Student Award, Military Service
Professional Association of Dive Instructor
Scuba Schools International
 
AVOCATIONS
Scuba diving, skiing, canoeing, swimming, and whitewater rafting.
 
EDUCATION
Indiana University, Bloomington, IN 1992-Present

General Studies Degree (Part-Time)
ITT Technical Institute, Indianapolis, IN 1979 - 1981

Associate Degree Program in Electronics Engineering. Course work included: Television Systems, Microwave, Digital, Microprocessors, Industrial and Communication Electronics with special emphasis focused toward "hands-on" experience as well as theory classes.
Indiana Military Academy, Camp Atterbury, IN 1980 - 1981

Non-Commissioned Officers Basic Course.
Major classes were personnel management, duties and responsibilities of mid and low-level management.
Connersville Area Vocational School, Connersville, IN 1975 -1977

Major course of study: Electronics.
UNISYS Corporation, Lisle, IL

COURSES-System training, disk training, printer training, mag-tape training, terminals training, data communications training, customer relations, and customer relations instructor.
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